New Community Health Program Extends Services to Meet Patient Needs 01/30/14
CBS 7 News
January 30, 2014
ODESSA, TX - Medical Center Hospital has seen an increase of patients not knowing where to seek proper medical attention. The need has led to the development of a new Community Health Program.
The program is made up of three Nurse Navigators whose mission is to help those in the community who are in need of health care assistance, but don’t know where to start.
“Angels have landed at Medical Center Hospital, they’re called Community Navigators,” said Chainey Whitacre.
Whitacre is a patient who was recently diagnosed with cancer. The news was not only shocking to him and his family, but they didn’t know where to start, or who to turn to for help.
Luckily for Whitacre, his sister called the hospital asking for help and that’s when they learned about the new program.
“It was a blessing to have the burden lifted off of us, because we didn’t know who to go to, what to do. We didn’t know where to go, we were at a standstill,” said Whitacre.
Community Nurse Navigator Lindsey Chavez, who Whitacre refers to as his angel, has been helping him in several ways, including driving him to doctor appointments, and helping him obtain affordable medication.
The goal of the program is to help people stay on top of their health, and navigate through the confusion that often arises with health issues.
“We’ve had Navigators before that have focused on certain disease processes. This is the first time at the hospital that we’ve had Navigators focusing on the community at large, so anybody is welcome into our program,” said Chavez.
Nurse Navigators are available to assist those in need Monday through Friday. To learn more about the department, or if you’re in need of assistance you can contact the Community Health Program at 432-640-2680.