Sharyland Customers Must Choose New Energy Provider or Face Higher Rates 1/27/14
CBS 7 News
January 27, 2014
PERMIAN BASIN-After years of forcing some areas of West Texas to pay for energy through Sharyland Utilities, those customers will have the chance to change companies.
People we spoke with say it's a sigh of relief with one of the last transitions to competitive retail energy.
Sharyland utilities will no longer sell energy to any customers in our area. The news means new companies and more competitive rates.
The flip of the light switch may soon be cheaper for those locked into Sharyland Utilities electric.
"We have felt like we have been held hostage over the last 30 years since I’ve been paying the bills,” said South Midland County Resident and Sharyland Customer Patsy Hoelscher.
All Sharyland users in our viewing area will no longer be able to buy energy directly from the company, instead choosing from a multitude of providers.
“It will be nice to know we can now get some other providers to come down the line,” Hoelscher said. “That might give us a break on our energy bills.”
Patsy's South Midland County home is one of many stuck on Sharyland, plagued by what she calls poor service.
"We’ve had a lot of power outages over the years,” Hoelscher said. “There used to be a saying that when the wind blew, the power goes out. We’ve had to put up with a lot of that over the years.”
It's important to start shopping for a new plan—if you don't sign up, you will automatically be enrolled in a higher, month-to-month rate.
“This is not a good thing because when it’s done in a round-robin for you, most people are going to be transferred at one of the high rates because it’s month-to-month,” said Ambit Energy Representative James Penny. “Those rates could far exceed what Sharyland customers are already paying, and nobody in this community wants to see that.”
If you are a Sharyland customer, you can begin shopping for plans on February first for a late-spring switch.
You can see the company’s message on their web site at this link
or visit PowertoChoose.org
to learn more about different plans and providers available for your area.