Presidio Unhappy With Postal Service 1/15/14
CBS 7 News
January 15, 2014
PRESIDIO-Frustration with the Presidio Post Office has city officials going to the top for answers.
The city is one of a few in West Texas without home delivery for mail and packages, making it difficult for businesses in the growing border town.
Imagine your packages repeatedly getting returned to the sender. It's just one of the many problems city leaders in Presidio have with their post office and now they're doing something about it.
Mail delivery has been a staple of American life since the Pony Express. You might even know your carrier by name, but in Presidio, there's no such thing as delivery.
"Presidio is growing, our postal service is lacking, we need home delivery, we need more people working in the post office so we can get our packages and letters in and out conveniently,” said Presidio Municipal Development District Executive Director Brad Newton.
Newton says there's a problem with packages and letters being returned to sender. The United States Postal Service and even private carriers will only deliver mail addressed to P.O. Boxes. So the city sent a letter to the Postmaster General, asking for change.
"We're just having growing pains here in Presidio and that’s a good thing, sometimes you have to write to D.C. for help and that’s what this resolution is about," Newton said.
The USPS admits they have had issues with sending back packages.
“We are working on some operational changes to improve packages being returned to sender,” said Public Information Officer for the USPS Rio Grande District Robert “Sam” Bolen.
And with just three employees serving the town of 5,000, it may not be enough to keep up with the demand of people crossing the border just to use the mail service.
"It brings folks to town. After they go to the post office they hit the grocery store, gas station, eat, buy some clothes,” Newton said.
“We have hired a temporary on-call person who fills in between Presidio and Marfa to help with demand,” Bolen said.
Now if you want to receive anything in Presidio you must have a P.O. Box. However, USPS tells us there are only about 200 left. Keep in mind that the lobby is only open Monday thru Saturday until 7:00 p.m.