Day 4 Of AC Protest 9/2/13
CBS 7 News
September 2, 2013
ODESSA, TX- An Odessa family finally gets their air conditioning unit repaired after four days of protesting.
Raynor said it took the technician only ten minutes to replace an electrical relay switch.
The AC technician and maintenance man were both out of town.
Raynor and his daughter were told they had to wait four days until a certified AC technician could fix their broken air conditioner.
Raynor said the complex’s manager told him the technician would be back yesterday to fix his AC, but he still has not shown up.
CBS 7 tried contacting Spring Wood management for comment, but has not heard back from them.
ODESSA-One Odessa family was told they would have to spend their hot Labor Day weekend with no air conditioning.
Friday afternoon, Don Raynor and his 14-year-old daughter came home to a very hot apartment at the Springwood Apartments in Odessa.
Raynor said this wasn’t the first time their air conditioner had gone out.
Springwood’s answering service told him they wouldn’t be able to fix the air conditioner until Tuesday, when their AC technician would be back in town.
Raynor said he's a firm believer for standing up for his rights, and being told you have to wait four days in the heat is unacceptable, so he and his daughter decided to protest until the problem was fixed.
"I pay rent and I have a reasonable right to expect that things in my apartment should be working, especially the AC when its triple digit heat outside," said Raynor.
Raynor had to send his daughter to sleep over at her mom’s house; he said having her sleep in that kind of heat wasn't an option.
Since the air conditioner has been broken, he hasn't been able to get much sleep, and wakes up dripping in sweat.
The community and neighbors have been showing Raynor and his daughter a lot of support.
Neighbors brought him water, and his next-door neighbor lent him fans so he could stay cooler at night.
According to Raynor, the manager of the facility spoke to him this morning and said that the AC technician would be back today to fix it, but no one ever showed up. He says he'll have to sleep in his 100-degree apartment again tonight.
Other tenants at the complex said they are not surprised with this incident and deserve better service than they are given.