Convergys Adding 1,000 Jobs in Rio Grande Valley 1/20/13
January 20, 2013
PHARR - Customer services company Convergys says it plans to
hire about 1,000 new full-time employees in the Rio Grande Valley.
The Monitor in McAllen reports that the additional customer services
representatives will nearly quadruple the number of employees at the
Cincinnati-based company's 24-hour call center in Pharr.
The call center fields customer service calls for clients that include
DirecTV, Macy's and Cigna.
A Convergys spokesman told the Monitor that the company will first recruit
locally to fill the positions.
Pharr city manager Fred Sandoval says he learned last year that the company
would expand its operation in the city, but he didn't expect such a large jump